Refund & Cancellation Policy for Immigration Consultancy Services

At 3DYCpro overseas immigration consultancy, we strive to deliver high-quality services tailored to meet your needs.

Return Policy
We offer refunds or service exchanges within 7 days of your purchase. If 7 days have elapsed since your purchase, we regret to inform you that refund, exchange, or cancellation requests cannot be accommodated. To qualify for a refund or exchange:

The service or product must not have been utilized or availed.

The request must be supported by valid proof of purchase.

Discounted or promotional offers may not qualify for refunds or exchanges.

Additionally, exchanges may only be offered if the service or product provided is deemed defective or falls short of agreed standards, subject to verification by our team.

For accepted refund or exchange requests, we will notify you via email once the request has been processed and approved after thorough inspection.

Refund Policy
This policy outlines the terms under which you may cancel or request a refund for services purchased:

If you believe the delivered service is not as described you must report it within 5 days of receipt. Our team will review the claim and decide the next steps accordingly.

Non-Refundable Services:
Certain services may be exempt from refunds, such as personalized career documents or visa application processes once initiated. Such services will be communicated as non-refundable at the time of purchase.

Third-Party Warranties: If your issue relates to services involving third-party providers, you may be directed to address the matter with them.

Refund Processing:

Once the refund request is approved,The Refunded Amount will be processed and credited within 15 Days to the original mode of payment.

Exclusions

Refunds or cancellations will not be considered if: Services have already been delivered or are in progress.

Personalized services are completed per the scope agreed upon at the time of purchase.

The request falls outside the timelines mentioned above.

By availing of our services, you agree to the terms outlined in this Refund & Cancellation Policy. For further assistance or to initiate a request, please contact our customer service team.